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Data is the currency of the Information age and when you lose access to it or it is misplaced, the consequences can be devastating. With today’s highly developed digital business and personal lifestyles, selecting a professional and accountable data recovery service company is therefore absolutely essential. Datlabs recognizes this imperative and regularly reviews its operational security capabilities in order to reassure its customers:-
Secure Data Recovery Labs.
Datlabs, Customer Service centre and Data Recovery workshops are located in a securely gated location that benefits from 24 x 7 camera surveillance. The operation is in a self contained electronically shuttered and service alarmed building.
Courier Collection and Delivery.
Datlabs logistics partner is Parcel Force a division of Royal Mail. Our experience is that Parcel force are a careful , trustworthy and reliable carrier particularly of computer and electronic items and have special delivery, insured item and collection options. For transporting forensic cases, business servers and special cases we employ a special discrete point to point carrier.
Customer Data Base and Payment.
All our payment and customer service facility data bases are encrypted to the highest standards. Under the Data Protection Act (GDPR) we are registered with the Information Commissioners Office. All your data storage equipment, the personal details that you provide to us and the technical details are securely stored in an encrypted format and are not made available to others.
Your Recovered Data.
Your data storage equipment, Hard Drive, External Hard Drive, Mobile Phone or Tablet etc is attended to in our secure laboratory and workshops and your data is recovered to equipment and server equipment that is standalone. As a policy your data is not available or committed to the internet. File listings by necessity are communicated by email to our clients.