mobile_phones faults

Mobile Phone Fault Conditions

Mobile Phone Fault Conditions.

Battery / Charging Faults.

Mobile phone battery or charging faults will usually occur with the following symptoms:

  • The battery will not charge.
  • The battery only stays charged for a short while.

Charging Faults.

Mobile phone charging faults will usually occur with the following symptoms:

  • You are unable to charge the phone.
  • The phone charges for a short period of time only.
  • The charger will not fit correctly into the charging block.
  • The phone shows a full charge but the charge lasts only a short time.

 

Check Out:

  • Inspect the charge connection, check for dirt and crud that  prevent a clean connexion.
  • Perform a soft reset a restart may correct the problem.
  • Try an alternative cable
  • Replace the battery.
  • kill battery hungry apps and facilities that drain  the battery.

 

Phone stuck in a boot loop.

Recent failed update means phone is stuck at the logo.

Check Out:

  • Interruption part way though the update.
  • phone unplugged and loses power
  • battery fail during process.
  • non trusted apps /virus

Factory Format.

Pics, Texts, Contacts etc no longer appear

Check Out:

  • Factory resets will revert to original settings and O/S  and in some cases will overwrite storage.
  • Specialist equipment may be used to recover non indexed data. 

 

Water Damage.

Mobile phone water damage faults will usually occur with the following symptoms:

Check Out:

  • If your mobile phone has been exposed to water, remove the battery and DO NOT switch it on as this could cause irreversable damage to the phone.
  • A water damaged phone does not have any specific symptoms because it could cause any of the effects listed on this page.

Software or Firmware Faults.

Mobile phone software/firmware faults will usually occur with the following symptoms.

Check Out:

  • The phone switches itself off intermittently.
  • The phone halts/freezes.
  • Certain phone menus/features are no longer accessible.
  • The screen flickers on and off.

General Stuff:

Microphone Faults.

Mobile phone microphone faults will usually occur with the following symptoms:

Check Out:

  • The caller cannot hear you.
  • Your voice is distorted to the caller.
  • The caller can hear you on some occasions but not all the time.

Speaker / Sound Faults.

Mobile phone speaker faults will usually occur with the following symptoms:

Check Out:

  • You cannot hear ringtones and/or music.
  • Ringtones and/or music is distorted or difficult to understand.
  • Ringtones and/or music is too quiet.

Earpiece / Hearing Faults.

Mobile phone earpiece faults will usually occur with the following symptoms:

Check Out:

  • You cannot hear the caller.
  • The callers voice is distorted or difficult to understand.
  • The callers voice is too quiet.

 

Above faults mean you cannot access important pics, files, txts , contacts etc.,   Need to know more ? Contact our local mobile phone help lines

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