Datlabs Customer Services Team.
Our Customer Services department provide a friendly first point of contact offering advice and support when you need it most. They manage our busy help desk, online chat facilities, city centre offices and courier collections available throughout the UK. They are familiar with most common Hard Drive, Mobile Phone and Laptop fault conditions but are happy to refer your problem to our dedicated data recovery technical team.
Fair Pricing and Service Policy.
Our data recovery prices are fair and competitive with Service Level Agreements that suit most requirements. All our work is carried out under no surprises, fixed price estimates and we never over-charge. Call our Customer Service and Care Desk for details. The Datlabs customer services team provide assistance during normal working hours and are also available for out of hours (OOH) support.
Courier Collection Service.
In most cases we are able to arrange a FREE UK courier collect service. Your courier service will be arranged from your home or work place and you will be advised of a case reference and job tracking number. (You can also drop off by appointment only at one of our regional offices.) In all cases please pack your equipment robustly against damage in shipping and consider insuring your goods against damage and loss in transit
Datlabs Data Recovery Technical Team.
Datlabs data recovery technicians are qualified engineers with a wealth of experience involving data storage devices and systems. They are friendly and enthusiastic and are able to assist with any particular data loss situation and where possible resolve it for you.
Specialist Data Recovery Services.
Datlabs provide services requiring specialist knowledge and skills usually to our business and enterprise clients. These involve assisting with outages, loss of service or manufacturing capability due to the failure of multiple disk applications, RAID configured servers or engineering control systems.
RAID Emergency Service Support.
Datlabs RAID Rapid response team are industry leading experts in rebuilding and recovering data from failed RAID systems and faulty NAS systems. Our dedicated team specialize in rebuilding failed RAID 5, failed RAID 6, RAID 0, RAID 1 and RAID 1 0. Beyond RAID and many NAS and hybrid RAID Systems such as Storinator. We recover ALL Systems running any operating system. If you are a Business or Home User with a crashed or corrupt RAID, Server or NAS system then we have competitively priced service options to suite your needs.
NAS System Support.
Datlabs rebuild and recover Network Attached Storage (NAS) Systems. Typically Netgear, Buffalo, Synology, Diskstation, ASUSTOR, QNAP, HP, Lacie, WD My Cloud, WD Sentinel, Seagate NAS, Thecus and G RAID . Our technicians have seen them all before and successfully recovered data from a multitude of failure situations.
Mobile Phone Data Recovery Services.
Datlabs have a facility and department dedicated to the repair and recovery of data from mobile phone and smart phone technology. We dis-assemble devices access and extract data stored in the flash memory that cannot be achieved by any other methods.
CCTV Data and Evidence Recovery Services.
Datlabs are experts in the field of recovering data from from multiplexed multi camera CCTV systems, Dash Cams and IP related streaming systems. Undertaking work that relates to health and safety in the workplace, security, crime and other matters.