Data Recovered From Mobile Phones
Dropped Down The Loo.
0800 008 6638
Data Recovered From A Mobile Phone Dropped Down The Loo.
Dropping a mobile phone down the loo is a common occurrence and is one of the more common reasons customers need our Mobile Phone Data Recovery Service. At Datlabs we discretely refer to this as “water damage” avoiding embarrassment when our customers call in. In accordance with health and safety legislation we do however request that our customers record the fact that their phone has been dropped down the loo on our contact form. Our customer services personnel and lab technicians will then take all the necessary precautions when undertaking the processes involved in our data recovery service.
- HTC U11
Samsung Galaxy S9 +
Samsung Galaxy S7
Galaxy Note
Galaxy S7 Edge
Galaxy Note 8
Sony Xperia
Sony Xperia XZ2
Moto E5
Moto X4
- LG G7
LG G5
LGV 30
Huawei P20
Huawei P10
Huawei P9
Huawei Mate 10
Nexus
OnePlus 5T
Google Pixel
Call for more supported models
Water Damaged Mobile Phone Cleaning and Decontamination.
A thorough inspection under a stereo micro scope usually shows the printed circuit board (PCB) to have salt related residue contamination and on occasions the battery will also have swelled and need to be removed. Battery swell is caused by a short circuit , relatively high current discharge and consequential overheating.
The mobile phones PCB and other vital internal components normally require decontamination using our ultrasonic cleaning equipment. Ultrasonic cleaning uses high frequency sound waves to agitate a cleaning solution to remove contaminants that have adhered and dried on the substrates. Contaminants can be dust, oil, grease, dirt and salt deposits etc, The Phone assembly is subsequently placed in a desiccation chamber in order to remove any traces of the cleaning solution. After a suitable period the clean and dry components are re-assembled and a power-on attempted.
Following cleaning and initial power on any faulty electronic components are identified and replaced and where possible access to the flash memory is restored to a working condition. If access is not possible, advanced test equipment equipment can in specific circumstances be used to independently mount the storage chip, read the data primitives and translate the data into a user readable format such as photographs, videos , multimedia , contacts, text messages and call log information. This data is then prepared and shipped back to the customer on a USB memory stick