Data Recovery Methods and Procedures

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Data Recovery Methods and Procedures. 


Hard Drives,   RAID servers,  NAS systems,  Mobile Phones . 

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Data Recovery  Methods and Procedures.

We serve home and business customers throughout the UK and undertake professional data recovery methods and procedures from state of the art, secure data recovery workshops and laboratories

We invest in customer service support infrastructure, advanced workshop facilities and in qualified and trained personnel in order to maintain our position as an  industry leading data recovery service provider.

If you have lost access to or have deleted important information from any digital data storage device then we have the capability to deal with it and successfully recover your data.  Datlabs service center  and workshops are open normal week day hours and we have on-call technical support staff during out of hours.

Our state of the art laboratories  are equipped with all the latest tools, test gear and applications designed specifically  for the data recovery  and digital forensic industry. These facilities when brought together with our qualified and experienced technicians means we can provide a best in class service to our customers.

The commercially accepted term “data recovery” refers to the methods, processes and procedures involved in   retrieving stored and inaccessible data from faulty computer systems, communications equipment and data storage devices such as hard disk drives, servers and mobile phones. The data recovery process generally involves restoring functionality to the failed device and/or system by implementing a temporary repair. Once the device or system is operational then the blocks of stored data are read and   transferred to a stable and secure offline data storage facility.

Futher work is carried out to verify and restore data structures and integrity. Finally the data is tested using native application software, a fee is paid for the service and the data is returned to its owner. Click here to  find  answers to common data recovery questions.

Our Hard Disk Drive Recovery Service In Summary:

  • Your failed hard drive is diagnosed.
  • You are sent a Diagnosis Report  and Costings
  • You reply with your agreement to proceed.
  • We remedy faults and restore to temp working condition.
  • Data from your hard drive is transferred to temporary storage and validated
  • You are sent a List of Recovered Files indicating their condition.
  • You Accept the File Listing.
  • We Invoice Via our Secure Payment Hub.
  • Your data is transferred to a Return  Media and Shipped.
  • 14 days after your temp stored data is permanently deleted

Datlabs employ stringent quality control processes. Our lab technicians are qualified to handle all types of data recoveries, from more simple logical recoveries to complex physical recoveries. We maintain an extensive inventory of parts so that we can quickly and properly reconstruct disk drives when necessary, and we maintain clean room environments to ensure your data is properly protected throughout the recovery process.

Diagnosing your hard drive involves industry specific applications methods and procedures. We have up to the minute facilities and more importantly the most experienced and qualified team of  data recovery technicians in the industry.

Hard Drive Diagnosis.

Hard Drive Diagnosis

Repairing your hard drive involves special tooling, clean air and ESD prepared  and compliant environment. Datlabs has a specially built and maintained workshop and clean air environment. We have all the precision tools and test equipment needed to rebuild any faulty hard disk drive ,  solid state drive or Msata.

Hard Drive  Repair.

Replacement Component Parts for hard drives are manufacturer assembly run specific. Datlabs maintains a library of manufacturer specific legacy hard drives that we use as donor replacement parts to restore your hard drive to a working condition.

Hard Drive Spares.

Hard Drive Spare Parts

Once we have restored your faulty hard drive to a working condition we read the data stored on the recording medium and d transfer to temporary storage and check its  condition.  At this point our technicians will create a list of all the files retrieved and email this to you along with an invoice for our services.

Data Transferred 

Here at Datlabs we have participated in government funded data recovery R&D projects that have facilitated an exceptional knowledge and expertise in computer hard disk drive digital storage, multi disk (RAID) computer systems and flash memory technology. All of which is fundamental to the reverse engineering (temporary repair) of faulty hard drives, digital storage media, mobile phone, computer systems and software, essential to maintaining our Data Recovery capabilities that are the envy of the industry.

Our team of highly skilled technicians rescue data from faulty  Hard Disk Drives, Solid State Hard Drives, Laptops, Mobile Phones and Tablets We also maintain a RAID Crash Team on standby ready to recover data from failed RAID configured servers and NAS systems. Our extensive data recovery service portfolio includes multiplexed CCTV Surveillance systems and also faulty  Mobile Phones.

You will find offices in London Lombard Street,  London Chiswick Park,  Birmingham Quay Side Tower, Glasgow Woodside Place, Liverpool Exchange Flags, Leeds Gelderd Road and Sheffield Porter Gate.

Our success rates are second to none !


  • YesTechnical Help Desk

    Yes Courier Collect & Drop-in

    YesNext Day Diagnosis

    YesFixed Prices

    YesNo Data No Recovery Fee

    YesRecovered Data File Listings

    YesSecure On-Line Payment

    YesData Transfer

    YesData Encryption Service

    YesData Retained 14 days

    YesEquipment Recycling Scheme


  • YesImmediate Technical Support

    YesImmediate Fixed Price Quotation

    YesDedicated 24 x 7 CRASH Team

    YesExpress Courier

    YesDiagnosis Report and Timescales.

    YesFile Listings and Data Validation

    Yes Data Returned on New Media.

    YesData Stored for 14 Days

    YesAfter Service Support

    YesInsurance Claim Reports

    YesEquipment Recycling Scheme

5 Star Success Rates

Datalbs Home Customer

Transport + Drop-In

Datlabs Data Recovery provides a FREE COURIER Collect and Drop-in Service at Eleven Offices throughout the UK. A registered  company since 2002 we comply with the General Data Protection Regulations (GDPR) and we are certificated with the Information Commissioners Office.  Your personal and critical data is processed in a safe and secure environment by qualified and experienced data recovery technicians.

Data Recovery Technical Support Service

Datlabs data recovery technicians have a wealth of experience involving data loss situations and will be able to advise on your particular problem and if possible how to resolve it. Given the information you have provided they will then offer you a quotation either verbally or by email. They will also draw your attention to our standard terms and conditions of service and offer a mutual confidentiality agreement to cover situations involving specific commercial sensitivities.

Free Courier Collection.

In most cases we are able to arrange a free UK courier collect service. (there are exemptions so please clarify). Your courier service will be arranged from your home or office location and you will be advised of a job tracking number and also address and contact details  (You can also drop your equipment off at our main offices , regional drop off points or one of our Channel Partners.)  In all cases please pack your equipment robustly against damage in shipping.

Hard Drive Data Recovery.

We recover files, folders and pics from ALL failed hard drive products running Windows, Mac O/S and Linux. Our Data Recovery workshops can recover data from your damaged, corrupt, clicking hard disk drive, buzzing hard drive or simply dead hard drive. Datlabs partner with major hard drive manufacturers Seagate and Western Digital to ensure we have up to the minute hard drive data recovery solutions and maintain hard drive repair and recovery success rates that are the envy of the industry.

We recover data from all solid state integral storage technology and computer solid state drives (SSD’s) found in many notebooks, ipads, and laptop computers.

External Hard Drive Repair and Data Recovery.

Each year Datlabs repair and recover data from many hundreds of faulty external hard drives of all makes and models. The physical size and use of these devices renders them vulnerable to knocks,drops, liquid damage, electrical and mechanical failure. The most common symptom is that the devices are not recognized by the host computer and are making a buzzing or clicking sound. At the Datlabs data recovery service centre our technicians will immediately diagnose the exact nature of the problem whilst you wait. Following on they will then replace faulty components, reprogram the drive, extract and test the data and copy this to a new and reliable compatible portable drive type ready to be returned to your home or business address.

Mobile Phone Repair and Data Recovery.

Our labs are fully equipped to deal with the latest solid state mobile phone technology. Our labs recover data, files, folders, pics, contacts , audio and video recordings from damaged and contaminated mobile phones and tablets. All makes, models and chip-sets.

NAS Repair and Recovery.

Datlabs has addressed the burgeoning need to rebuild and recover small business storage and home hub NAS systems;-

Netgear, Buffalo, Synology Diskstation, ASUSTOR, QNAP, HP, Lacie, WD My Cloud, WD Sentinel, Seagate NAS, Thecus, G RAID we have seen them all before and successfully recovered data from a multitude of failure situations.

RAID Server Rebuild and Recovery.

We are industry leading experts in rebuilding and recovering data from failed RAID systems and faulty NAS systems. Our dedicated RAID recovery team specialize in in rebuilding failed RAID 5, failed RAID 6, RAID 0, RAID 1 and RAID 1 0. If you are a Business or Home User with a crashed or corrupt RAID, Server or NAS system then we have competitively priced service options to suite your needs.

Data Rescue and Data Restore.

The bulk of our work involves Data Recovery Services from hard disk drives, so it is worthwhile briefly describing some of the activities that our technicians undertake when recovering your data from a faulty hard drive.

  • Swapping, repairing and reprogramming damaged hard drive PCBs, including those with on board USB connector. e.g Western Digital MyPassport
  • Substituting and testing ROM Chips
  • Hard Disk Drive Read Write Head stack replacement, this work is normally associated with “Clicking” or “Buzzing” Hard Disk Drives
  • Hard Disk Drive Platter Swap Out, Our technicians will perform this work in the case of a seized spindle motor. It is a complex and fiddly process involving specialist tools and the meticulous alignment of components in their new hard drive assembly
  • Hard disk drive read write head replacement. Our technicians undertake this work in over 60% of the hard drive failures we receive in our Labs. The work involves exact parts matching and sourcing. The use of specialist tools and test equipment i.e. hard disk drive imaging tools that can create read write head maps, deal with bad sectors and read errors and facilitate the transfer of data from the repaired hard drive
  • Once the Datlabs technicians have restored operational functionality to your hard disk drive they will then proceed to extract the data and transfer it to suitable return media

Returning your Data.

The quality of the extracted data is manually checked by our data recovery technicians. Once the data has been validated we will send you an email file list for you to check. Once you are satisfied with the content we will transfer your data to an external hard disk drive or equivalent storage media ready for transport or collection.

Datlabs will retain a copy of your recovered data for upto 14 days just in case there is a problem with the data we returned to you. For your own security and peace of mind all copies of any data stored on the hard disk are securely erased.

Computer Investigations and Forensic Evidence Service.

Datlabs has a Digital Forensics Service Laboratory  experienced and capable of recovering evidence data from devices involved in criminal and civil dispute.  Typically crime caught on CCTV, Computer Misuse, Fraud, Dispute and all civil and criminal matters.

Datlabs Data Recovery Articles.

Datlabs publish articles concerning data recovery services technology and other information relating to  data recovery. you can browse these on our data recovery articles section