Data Recovery

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Data Recovery 

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Hard Drive,  Laptop, RAID  System,  Mobile Phone and CCTV . 

any time help line

0800 008 6638

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Data Recovery. 

If you can no-longer see the data on your Hard Drive, Laptop, Mobile Phone or RAID System then Datlabs  will have you  back up and running in no time.  In our 18 year history  we have recovered thousands of hard drives and many hundred RAID configured servers and NAS Systems. We are  open normal week day hours and our technicians  are on-call 24 x 7 for emergency situations.  Click  the links below for your device type.

Data Recovery Standard and Emergency Service Options.

Datlabs  offer two levels of service, Standard and Emergency.  With our  Standard Service option our customer care team schedule your case with an expected 5-10 days completion.  With our Emergency Service your case is collected within hours and is worked on 24 x 7 until your data is ready for return shipping or otherwise.

  • STANDARD SERVICE

  • YesTechnical Help Desk

    Yes Courier Collect & Drop-in

    YesNext Day Diagnosis

    YesFixed Prices

    YesNo Data No Recovery Fee

    YesRecovered Data File Listings

    YesSecure On-Line Payment

    YesData Transfer

    YesData Encryption.

    YesData Retained 14 days

    YesEquipment Recycling Scheme

  • EMERGENCY SERVICE

  • YesImmediate Technical Support

    YesImmediate Fixed Price Quotation

    YesDedicated 24 x 7 CRASH Team

    YesExpress Courier

    YesDiagnosis Report and Timescales.

    YesFile Listings and Data Validation

    Yes Data Returned on New Media.

    YesData Stored for 14 Days

    YesAfter Sales Support

    YesInsurance Claim Reports

    YesEquipment Recycling Scheme

Transport + Drop-In

FREE COURIER Collect and Drop-in Service.  London and Manchester main offices, Offices in other cities. We are  ICO registered GDPR  and PCI compliant.  Your critical data is processed in a secure environment by qualified data recovery technicians.

What Datlabs Data Recovery Do. 

Our work involves restoring functionality to your  faulty device or system in order to regain access to its non volatile data storage technology. (non volatile simple means that the device retains its data when electrical power is removed ) Once this work is completed satisfactorily, specialist test equipment is then used to read and transfer the blocks of data to a stable and secure offline data storage facility.  Further work is then carried out to verify and restore data structures and integrity. Finally your recovered data is tested and a file listing produced. This file listing describes the recovered data and is sent to you the customer for verification.  Once you have checked  and agreed the listings a  fee is paid for the service you data is transferred to return media of your choice and this is returned to you its owner.

Data Recovery Process Overview. 

Here is a bullet point overview of our data recovery processes.

  • Your device and/or system problems are diagnosed.
  • You are sent a Diagnosis Report  and Costings
  • You reply with your agreement to proceed.
  • We remedy faults and restore to temp working condition.
  • Data is transferred to temporary storage and validated
  • You are sent a list of recovered files indicating their condition.
  • You Accept the File Listing.
  • We Invoice Via our Secure Payment Hub.
  • Your data is transferred to a Return  Media and Shipped.
  • 14 days after your temp stored data is permanently deleted

Professional Quality Controlled Data Recovery Service. 

Datlabs use stringent quality control and safety processes that protect the integrity of your stored data. Our technicians are qualified to handle all types of data loss situations, from simple logical issues affecting file systems to complex recoveries from badly damaged and contaminated devices.

Hard Drive and RAID System Diagnosis.

Diagnosing your hard drive, laptop, mobile phone or RAID system involves industry specific applications methods and procedures. We have up to the minute facilities and more importantly the most experienced and qualified team of  data recovery technicians in the industry.

Precision  Data Recovery Tools and  Facilities.

Datlabs has specially built and maintained facilities that will extract data from any data storage system large or small.  We have all the precision tools and test equipment needed to rebuild any data  device such as a hard drive and storage system such as a RAID configured server.

Device and System Restore and Data Checking.

Once we have restored your Hard  Drive RAID  Server system to an operational state. We read the data stored on the recording medium,  magnetic or flash memory,  and transfer this to temporary hard disk drive storage and check its  condition.  At this point our technicians will where possible create a list of all the files retrieved and email this to you along with an invoice for our services.

Data Recovery Technical Support. 

We are here to help you. Datlabs data recovery technicians have a wealth of experience involving data loss situations and will be able to advise on your particular problem and if possible how to resolve it. Given the information you have provided they will then offer you a quotation either verbally or by email. They will also draw your attention to our standard terms and conditions of service and offer a mutual confidentiality agreement to cover situations involving specific commercial sensitivities.

Fair Pricing and Service Policy.

Our  data recovery prices are fair and competitive with Service Level Agreements that suit most requirements.  All our work is carried out under  no surprises, fixed price estimates and we never over-charge. Call our  Customer Service and Care  Desk for details. The Datlabs  customer services team  provide  assistance during normal working hours and are also available  for out of hours (OOH)  support.

Free Courier Collection.

In most cases we are able to arrange a free UK courier collect service.  Your courier service will be arranged from your home or work place and you will be advised of a case reference and job tracking number.   (You can also drop  off  by appointment only at one of our regional offices.) In all cases please pack your equipment robustly against damage in shipping and consider insuring your goods against damage and loss in transit

Hard Drive Repair, Rebuild and Recovery.

We recover files, folders and pics from ALL failed hard drive products running Windows, Mac O/S and Linux. Our Data Recovery workshops can recover data from your damaged, corrupt, clicking hard disk drive, buzzing hard drive or simply dead hard drive. Datlabs  have up to the minute hard drive data recovery solutions and maintain hard drive repair and recovery success rates that are the envy of the industry. We recover data from all solid state integral storage technology and computer solid state drives (SSD’s) found in many notebooks, ipads, and laptop computers.

The bulk of our work involves Data Recovery Services from hard disk drives, so it is worthwhile briefly describing some of the activities that our technicians undertake when recovering your data from a faulty hard drive.

  • Swapping, repairing and reprogramming damaged hard drive PCBs, including those with on board USB connector. e.g Western Digital MyPassport
  • Substituting and testing ROM Chips
  • Hard Disk Drive Read Write Head stack replacement, this work is normally associated with “Clicking” or “Buzzing” Hard Disk Drives
  • Hard Disk Drive Platter Swap Out, Our technicians will perform this work in the case of a seized spindle motor. It is a complex and fiddly process involving specialist tools and the meticulous alignment of components in their new hard drive assembly
  • Hard disk drive read write head replacement. Our technicians undertake this work in over 60% of the hard drive failures we receive in our Labs. The work involves exact parts matching and sourcing. The use of specialist tools and test equipment i.e. hard disk drive imaging tools that can create read write head maps, deal with bad sectors and read errors and facilitate the transfer of data from the repaired hard drive
  • Once the Datlabs technicians have restored operational functionality to your hard disk drive they will then proceed to extract the data and transfer it to suitable return media.

Learn more about: Hard  Disk Drive Construction and Datlabs Hard Drive Repair

Portable Hard Drive Repair and Data Recovery.

Each year we repair and recover data from many hundreds of faulty external portable hard drives,  of all makes and models. The physical size and use of these devices renders them vulnerable to knocks,drops, liquid damage, electrical and mechanical failure.  Whatever the problem we will have seen it and remedied the problem many times before.

Mobile Phone Repair and Data Recovery.

Our labs are fully equipped to deal with the latest smart phone technology. We recover data, files, folders, pics, contacts , audio and video recordings from damaged and contaminated mobile phones and tablets. All makes, models and chip-sets. Please visit Datlabs Mobile Phone Repair and Recovery page for more information.

NAS Repair, Rebuild and Data Recovery.

Datlabs have specialist capabilities to rebuild and recover data from most manufacturer specific NAS systems;-

Netgear, Buffalo, Synology Diskstation, ASUSTOR, QNAP, HP, Lacie, WD My Cloud, WD Sentinel, Seagate NAS, Thecus, G RAID we have successfully recovered data from a multitude of failure situations.

RAID Server Rebuild and Recovery.

We are industry leading experts in rebuilding and recovering data from failed RAID systems and faulty NAS systems. Our dedicated RAID recovery team specialize in in rebuilding failed RAID 5, failed RAID 6, RAID 0, RAID 1 and RAID 1 0. If you are a Business or Home User with a crashed or corrupt RAID, Server or NAS system then we have competitively priced service options to suite your needs.

We can rebuild and recover data from all RAID server systems and All hard drive types, including SCSI, SAS, SATA and SSD and most operating systems. such as Windows Server and Linux with RAID file systems such as NTFS, REFS , EXT, XFS, UFS, ZFS.

Returning Your Data to You.

The quality of the extracted data is manually checked by our data recovery technicians. Once the data has been validated we will send you an email file list for you to check. Once you are satisfied with the content we will transfer your data to an external hard disk drive or equivalent storage media ready for transport or collection.

Datlabs will retain a copy of your recovered data for up to 14 days just in case there is a problem with the data we returned to you. For your own security and peace of mind all copies of any data stored on the hard disk are securely erased.

Click here for  Information about Datlabs Business Partner Data Recovery Services  and Benefits.  If  your recovered data is to be used in a legal context then you will to Need to contact Datlabs Digital Forensic Services Department  to discuss how to proceed.