Data Recovery Technical Support. 

We are here to help you. Datlabs data recovery technicians have a wealth of experience involving data loss situations and will be able to advise on your particular problem and if possible how to resolve it. Given the information you have provided they will then offer you a quotation either verbally or by email. They will also draw your attention to our standard terms and conditions of service and offer a mutual confidentiality agreement to cover situations involving specific commercial sensitivities.

Fair Pricing and Service Policy.

Our  data recovery prices are fair and competitive with Service Level Agreements that suit most requirements.  All our work is carried out under  no surprises, fixed price estimates and we never over-charge. Call our  Customer Service and Care  Desk for details. The Datlabs  customer services team  provide  assistance during normal working hours and are also available  for out of hours (OOH)  support.

Free Courier Collection.

In most cases we are able to arrange a free UK courier collect service.  Your courier service will be arranged from your home or work place and you will be advised of a case reference and job tracking number.   (You can also drop  off  by appointment only at one of our regional offices.) In all cases please pack your equipment robustly against damage in shipping and consider insuring your goods against damage and loss in transit

Hard Drive Repair, Rebuild and Recovery.

We recover files, folders and pics from ALL failed hard drive products running Windows, Mac O/S and Linux. Our Data Recovery workshops can recover data from your damaged, corrupt, clicking hard disk drive, buzzing hard drive or simply dead hard drive. Datlabs  have up to the minute hard drive data recovery solutions and maintain hard drive repair and recovery success rates that are the envy of the industry. We recover data from all solid state integral storage technology and computer solid state drives (SSD’s) found in many notebooks, ipads, and laptop computers.

The bulk of our work involves Data Recovery Services from hard disk drives, so it is worthwhile briefly describing some of the activities that our technicians undertake when recovering your data from a faulty hard drive.

• Swapping, repairing and reprogramming damaged hard drive PCBs, including those with on board USB connector. e.g Western Digital MyPassport
• Substituting and testing ROM Chips
• Hard Disk Drive Read Write Head stack replacement, this work is normally associated with “Clicking” or “Buzzing” Hard Disk Drives
• Hard Disk Drive Platter Swap Out, Our technicians will perform this work in the case of a seized spindle motor. It is a complex and fiddly process involving specialist tools and the meticulous alignment of components in their new hard drive assembly
• Hard disk drive read write head replacement. Our technicians undertake this work in over 60% of the hard drive failures we receive in our Labs. The work involves exact parts matching and sourcing. The use of specialist tools and test equipment i.e. hard disk drive imaging tools that can create read write head maps, deal with bad sectors and read errors and facilitate the transfer of data from the repaired hard drive
• Once the Datlabs technicians have restored operational functionality to your hard disk drive they will then proceed to extract the data and transfer it to suitable return media.

Learn more about: Hard  Disk Drive Construction and Datlabs Hard Drive Repair

Portable Hard Drive Repair and Data Recovery.

Each year we repair and recover data from many hundreds of faulty external portable hard drives,  of all makes and models. The physical size and use of these devices renders them vulnerable to knocks,drops, liquid damage, electrical and mechanical failure.  Whatever the problem we will have seen it and remedied the problem many times before.

Mobile Phone Repair and Data Recovery.

Our labs are fully equipped to deal with the latest smart phone technology. We recover data, files, folders, pics, contacts , audio and video recordings from damaged and contaminated mobile phones and tablets. All makes, models and chip-sets. Please visit Datlabs Mobile Phone Repair and Recovery page for more information.