Hard Drive Repair

Hard Disk Drive Repair

Technical Information Page

Technical Assistance :

0800 008 6638

Hard  Disk Drive Repair.

Datlabs technicians undertake hard disk drive repair and rebuild in order to retrieve data stored on the magnetic storage recording media i.e the hard drive platters or disks. Our laboratory technicians  implement repairs and restore temporary functionality to faulty hard disk drives and once in a  satisfactory condition they use specialist equipment to read the data stored on the hard disk platter surfaces and then transfer this data to a new or more reliable data storage device.

“There is no such thing as a magic hard disk drive platter reader”

Hard Disk Drive repairs  fall into the following categories:

• Electronic
• Mechanical
• both

In undertaking remedial work the practitioner must  have accredited and trained technicians capable of  effectively using specialist tools and instrumentation in a certified electronic and clean air laboratory environment. Datlabs main data recovery service center  and workshops are based in Manchester and we have satellite repair facilities in London.

Hard  Disk Drive Repair Technicians

The rate of change in the technology that serves the computer industry is phenomenal. We as a respected organisation deal with your valuable and important data. In doing so have quality processes undertaken by dedicated, professional and committed technical staff. Employing the right people in the right jobs is essential to us and to you the customer it means that you are using a professional and recognized industry leading organisation. All Datlabs technicians are university graduates or studying towards a degree. They have undertaken formal apprenticeship training schemes and are specialists in the field of recovering data from the many and varied computer, communications and data storage devices. When you engage Datlabs data recovery services you are using a long established industry leading organisation that takes care and attention in recovering your data. We are also a no nonsense organisation. We say what we do and we do what we say. We urge customers to respect and take care of their data when handing it to any third party.

Hard Disk Drive Ultrasonic Cleaning and Repair

The electronic components that control the operation of a Hard Disk Drive, SSHD or SSD are surface mounted on multi-layer printed circuit boards (PCB. )Due to the large scale production and increasing data transfer speeds, functionality is integrated on to the minimum and most cost efficient number of components. These you will recognise in the term surface mount Integrated Circuit (IC). The interconnecting tracks between components and the edge of the PCB carry low voltage, low current signals and are made of micron thin strands of high quality copper. Connection and test access is made by what are called lands or tags. Short circuits between tags during manufacture and repair is prevented by the use of a highly polished solder resistant coating clearly recognisable as a bright green material evident on most common electronic PCB’s. Physical repair and component substitution involving the PCB requires specialist precision temperature controlled hot air or infra-red solder workstations, operators must use visual aids and lighting and work in an anti-static, Electro Static Discharge (ESD) compliant environment.

Hard Disk Drive Controller PCB De – Contamination.

Repairs to hard disk drives can involve the removal of liquid and other contaminates from the PCB’s and the Hard Disk Assembly (HDA.) This work involves using ultrasonic baths, specialist solvents, desiccation chambers, solder removal and dispersal equipment.

Hard Disk Drive Printed Circuit Board Diagnosis and Repair

Diagnosing hard drive electronic faults is a challenging task and involves a detailed knowledge of the operation of the various manufacturer products, the signal interchange and the operational compatibility settings that make the device function within a system environment. Our technicians access the device via the interface connectors in the same manner as the manufacturer who created the device. We exchange commands, signal protocols and data using capital intensive industry specific test equipment s and digital analysers. We do not use the operating system that you the customer used.

Hard Disk Drive PCB and Component Substitution

When we have diagnosed a faulty PCB we will either substitute a compatible circuit board and reprogram it or transpose IC’s from one board to another and then reprogram. (All PCBs require firmware updates that match the devices current operational status).

Hard Disk Drive Mechanical Repair

The large majority of hard disk drive mechanical repairs involve our technicians in the diagnosis and substitution of faulty read write head assemblies. Read write heads will generally present as faulty when the light tensions that are present at manufacture are disturbed or they are damaged due to excessive contact with the rotating platters. (In either case you will normally hear a clicking sound from the hard disk drive). Introducing a new hard disk head assembly has to be accomplished in a clean room or with the use of a clean air cabinet. Use of clean air during the process of replacement is absolutely essential. Read write heads have a fly height of nanometres above platter surfaces and any particulates introduced into the enclosure will damage or prevent correct read write head operation. The magnetic patterns on the platters produce signals in the milliamp/millivolt range from the read head so ESD precautions such as grounding, wrist straps, hair nets, coveralls and facemasks have to be imposed to ensure a successful outcome.

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Datlabs Data Recovery Service Offices. 

You can take your Hard Drive to any of our Datlabs Data Recovery  Offices which are open 0800 – 1700 on week days.   Call our Customer Service Desk for an  appointment and a reference number before dropping in.   With Emergency cases we attend by courier within hours and will work on your Hard Drive until your data is recovered. Prior to any arranged collection or drop off you will need to robustly package your Hard Drive and insure it against loss or damage to its full and perceived value.

Datlabs London
Data Recovery Office

68 Lombard Street.
Near Bank Station
City of London.
T: 0207  293 0815

Datlabs Birmingham
Data Recovery Office

Grosvenor House,
11 St Pauls Square,
B3 1RB.
T: 0121 629 0437

Datlabs Chiswick
Data Recovery Office

Bldg 3. Chiswick Park
566 Chiswick High Road.
W4 5YA.
T: 0207 111 0965

Datlabs Liverpool
Data Recovery Office

Horton House.
Exchange Flags.
L2 3PF.
T: 0151 676 0000.

Datlabs Manchester
Data Recovery Office

The Pavilions.
Bridgehall  Drive.
BL9 7NY.
T: 0161 452 3896.

Datlabs Leeds
Data Recovery Office

City West Business Park,
Gelderd Road.
LS12 6LN.
T: 0113 254 9742