RAID Server Technical Support

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Emergency Support

RAID Rebuild + Data Recovery

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RAID Server Technical Support

0800 008 6638

RAID Server + NAS.

Emergency Diagnosis, Rebuild + Recovery.

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RAID  SERVER TECHNICAL SUPPORT TEAM

Failed RAID Servers holding vital business data need the attention of experienced professionals to ensure data recovery work is carried out successfully. Rebuild and System Restoration generally involves complex diagnostic and remedial processes that need to be carried out with skilled care and attention. With system failure situations alongside operational pressures, mistakes, confusion and troubles can be difficult to avoid. Here at Datlabs you are in safe hands, we have a qualified, experienced and competent team of engineers who are dedicated to resolving your RAID failure situation.

If you have a problem then ask to speak to our RAID Server Technical Support team and from the outset you will know you are dealing with a proficient team of experts. Our technicians have over 15 years experience in System Restoration and Data Recovery from failed RAID configured servers. Our services are fast, efficient and more importantly successful. Unfortunately we cannot guarantee success however with a RAID Server and NAS System recovery success rate of over 90% we offer service support that is second to non in the industry.

EMERGENCY RAID RECOVERY SERVICE

Our Emergency RAID Recovery Service is available 24 x 7 and can deliver “life-saving” results, even after previous unsuccessful attempts have been made. Contingent on the fault type we can attend site or deploy a secure courier to collect your system and be undertaking your recovery work within hours.

Professional Support for ALL failed RAID Systems.

The Datlabs RAID Team support all major operating systems including; Windows NT Server, Windows 2000 Server, Windows 2003 Server, Windows 2008 Server,Windows Small Business Server(SBS), Windows Exchange Server, Windows SQL Server, MAC OS X Server, UNIX and Linux Servers. We recover data from failed SAN and NAS systems. Our proprietary RAID 520 suite of recovery software in the hands of our professional staff is capable of reassembling corrupt or damaged RAID configuration tables leading to a successful system rebuild and the subsequent recovery of your data.

DATLABS CORPORATE AND BUSINESS CUSTOMERS

Datlabs is the preferred Data Recovery service provider of many household name companies, international corporations, computer manufacturers and vendors. Datlabs Clients that demand a highly professional and reliable data recovery partner service.

RAID RECOVERY SUPPORT PROCEDURES

Our RAID Data Recovery support procedures  take the risk out of handling failure situations:

  • Immediate technical support.
  • Fixed cost: diagnosis, disk repair, config rebuild.
  • Point to Point secure courier
  • In-Lab hard disk repair.
  • Hard Disk Drive cloning.
  • Data recovery costs and timescales.
  • File system repair
  • File Listings
  • Data retrieval and storage.
  • In-Lab data testing (where possible).
  • Data restoration.
  • On Site Support on request.

We are registered with the Information Commissioners Office and comply with the Latest GDPR Guidelines.  Confidentiality, the protection and care of your personal and/or business data is important to us and is referred to in our Terms and Conditions of service. We also have specific confidentiality arrangements if you require something more formal.

DATLABS SUPPORT YOU EVERY STEP OF THE WAY! 

Datlabs deliver a full RAID Technical Support Service available 24×7  that keeps you informed and updated  every step of the way  We appreciate your need to prepare for the timely restoration of  your vital data resources and the contingency plans that need to be in place should a successful recovery prove impossible.

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What to do if your RAID Configured  Server has crashed.

RAID Configured Systems fail due to a loss of power, failing hard drive/s environmental failure and a variety of other reasons .  Whatever the reason for your RAID failure, it is important to know how to respond in a data loss crisis.

  • Don’t panic
    The first rule of any data loss situation is not to panic. Panicking leads to poor decision-making and knee-jerk responses. The fact is that it is possible to fully or at least partly reconstruct the data in the majority of data loss situations as long as the correct approach is adopted.
  • Don’t allow any disk checking software to run on the array, (e.g. Scandisk / Chkdsk etc)
    These utilities deal with file system errors. However, some underlying hard drive problems can create file system errors as symptoms. The operating system will automatically run a utility to fix the file system errors and, in doing so, can damage or fragment previously retrievable data.
    Earlier Windows operating systems offered users the choice whether to initiate these utilities, but more recent versions will run them automatically if the computer is shut down incorrectly. You can abort the utility by watching the boot process and pressing ESC to cancel it within ten seconds. The important files should then be copied to another type of media.
  • Don’t change the disk order
    It is extremely important not to change the disk order in the array. If the order has been changed, a professional data recovery company should be contacted. It should not be necessary to remove a disk from an array, but if a disk or disks have been removed, it is crucial that they are replaced in the same order.
  • Don’t continue to run the system
    The RAID BIOS may report that one or more of the constituent hard drives are faulty. This may be because of a physical problem with the hard drive or a configuration problem.
  • Don’t reconfigure the array
    If there is a problem with the configuration, it’s crucial that the RAID is re-configured correctly. Incorrectly configuring the RAID will often make the data unrecoverable.
  • Do not attempt to rebuild the RAID
    Under no circumstances attempt to rebuild the RAID. This could result in wide-scale data loss.

If you have any of the above problems and are unsure how to proceed, it is vital you  contact our  data CRASH team for  knowledgeable and professional support.