sending hard drives for data recovery

Sending Your Hard Drive.


Data Recovery

Technical Information.

Technical Information Page

Need Assistance Call:

0800 008 6638

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Datlabs Office  Locations.

How to pack a hard drive for data recovery.

If you can use an anti-static bag to put your hard drive in.  Wrap your hard drive in a couple layers of bubble wrap to secure it. Wrapping it in bubble wrap will keep it from potential further damage and sliding around inside the box. Padded envelopes are not adequate, and may not provide enough protection for the circuit board or memory chips during shipping. If you have a number of hard drives wrap them individually.  Try not to use use foam or popcorn to pack the drive, as this will generally cause a build up of static electricity that can potentially damage electronic components.

Choose a box that is robust,  in good condition and fits the size of the drive, preferably  leaving a few inches of space on all sides. Make sure the drive is secure inside the box not moving or shaking loosely inside box Put more bubble wrap or crumbled paper around the drive as necessary to stop it from moving around.

Next, print out  a copy of your quotation letter and place it inside the box along with the hard drive(s), Tape the box up securely and attach a  mailing label to the outside of the box with the Quote Number Written on it.

Drop your box off at a local shipping facility or wait for our courier to collect it from you. We regularly use Parcel Force  for our shipping.

Hard Drive Anti Static Bag

box with bubble wrap
Hard Drive Package

If calling in :-

  • We provide the highest possible standards of hygiene, following global health and safety regulations
  • Implementing frequent cleaning of touch points, surfaces and work spaces for enhanced hygiene
  • Taking the principles of physical distancing and adapting them for the workplace
  • Displaying clear signage to support and remind people on how to work safer
  • Having support teams available for handling your requests and concerns 24/7
Sanitize Devices

We Sanitize

Your Device

No Physical Contact

No Touching

During Visit

Technician Schedule and Sign Off

Our Technicians

Check  For You

Device Returned With Care

Your Device

Returned with Care

Of course if you have any questions, please do not hesitate to call and speak to a data recovery specialist who can walk you through our processes and precautions.